Emergency Services In Case of an Emergency
Pets can have the worst timing, such as falling ill or getting injured late at night or over the weekend. Sometimes those unexpected events happen when our practice is closed. That's why we have teamed up with Vets Now, to ensure you have access to the best possible care both day and night.
Vets Now provide the equivalent of an A&E or NHS Direct service for your pet. Their vets and nurses specialise in emergency medicine and surgery and are available to call for advice or treatment throughout the night (they sleep during the day)!
What to do in an emergency:
- Try to stay calm - it will help you and your pet!
- Take care when moving or transporting your pet (frightened or painful animals can bite!)
- If your pet is bleeding, try to wrap the bleeding area with a towel or blanket, applying gentle pressure to the wound.
- If you are transporting a large pet, a board or blanket used as a stretcher could aid you. Smaller pets should be placed in a pet carrier or box.
- If you suspect your pet has mistakenly eaten something harmful, contact Vets Now ASAP and if possible, tell the vet what it is. If the box, bottle or packaging are available, take it with you to the clinic.
- If your pet is already on medication, please bring it with you to the clinic.
What to Expect When you get to Vets Now:
- You can ring for veterinary advice any time of day or night (when our practice is closed) for FREE!
- If your pet needs to be seen, the vets Now team will be ready and waiting to see you.
- They will assess your pets condition and fully discuss the options for your pets treatment with you.
- If your pet needs to stay at the Vets Now clinic the team will give you regular updates on their condition.
- If your pet is fit for travel, you will be able to collect them the next morning otherwise they will continue to be cared for at Vets Now until they are ready to be discharged.
- As Vets Now is a separate company, you will be asked to pay them directly. If you have pet insurance, you should take your policy documents and relevant claim forms with you to the clinic.
- Obviously it is better if your pet is treated at the clinic, where all the staff, medications and equipment are on hand to treat them. If this is not feasible because your pet is not well enough to travel the Vets Now team will help you to made the necessary arrangements.Vets Now can visit you at home, or help with transporting your pet if you have any difficulties getting them to the clinic.
- Following a visit to the Vets Now clinic, we will be sent a full medical history to advise us on the treatment given so that we can carry on with or follow up with the necessary treatment at our own practice.
Phone: 0141 332 3212
Address: 123-145 North Street, Glasgow, G3 7DA
(Charing Cross, visible from the M8)
From M74 (Lesmahagow), join the M8, via M73, signposted for Glasgow City and Airport. and turn off at Junction 18 for Charing Cross, keeping in Right hand lane. At the traffic lights go straight onto St George's Road (A804) then Newton Street. Pass Sauchiehall Street and Bath Street taking the next right on St Vincent Street. Cross the bridge over the M8 and then take immediate next Right onto North Street (A804) running parallel to the M8. Vets Now is on your left next to the Harley Davidson shop.